Harsh Chemical-Free Carpet Cleaning: Zerorez® FAQs

Posted on Feb 25th 2020


Harsh Chemical-Free Carpet Cleaning: Zerorez® FAQs

Curious about how the Zerorez® process really differs from other traditional cleaning companies?

We get asked this question often. So here we are, ready to answer them the best we can, my friends!

Do we really offer chemical-free carpet cleaning? Is our cleaning safe? What products do we use to even make that possible? Does Zerorez®’s Water actually work?

It seems almost too good to be true that we can clean with water (even with our electrolyzed alkaline water) and still be effective, am I right?!

No wonder you have questions! Who knew this beautiful technology existed?

So here are some Tucson Zerorez® FAQs and cleaning facts, so that you can make the best choice for your floors:

Q. Is Zerorez® Tucson safe?

A. Yes! Rather than loading carpets, upholstery, and other surfaces with detergents or other harsh chemicals; we, instead, use an electrolyzed alkaline water to clean with.

We say “we are the guys that drink the water®”, and by that, we mean that the solution we clean with is so safe and pure, you could actually drink it!

It doesn’t get any safer than that!

Q. How do you make your cleaning solution?

A. Cool fact: The medical industry and certain food industries have been using this technology to clean with for decades. It’s proven science! But Zerorez is the first carpet cleaner to bring it into your home!

We don’t need to keep it a secret - Powered Water® is patented just for Zerorez®. Our enhanced water is electrolyzed and oxidized to create a powerful cleaning solution without chemicals!

First, we soften regular tap water to filter out all the hard water, minerals and impurities in our Arizona water. And this is where our water differs from any competitors… Next, we add sodium(salt) to the softened water and run it through a special generator.

This generator uses a low voltage current and platinum plates to “split” the water molecule into both acid and alkaline solutions.

Zerorez® uses the alkaline side to clean with because it breaks down dirt and oils (just like a soap would) without leaving a chemical residue… because we didn’t have to use chemicals to make it!

Q: What can you do about residue left behind from other cleaning companies?

A: Soap left behind by other cleaners, or from over the counter spot cleaners pose a different problem than normal soiling. Zerorez® never introduces new soaps or detergents when we clean so over time (as long as no more soap is added by someone else) Zerorez® will remove the soap left behind by others.

In minor cases, we are able to remove chemical residue in one cleaning.

Can someone give me a “woot woot” ?!

In more severe cases it could take two or three cleanings to remove it all. You can help by avoiding chemical spotters and home or rental shampooers.

Together we can change the world!!

Q. Do you use pretreatment products in your cleaning process?

A. Yes, we often use a soap-free product called Chem-Free® that is heavily diluted with our alkaline water to pre-treat those particular, stubborn dirty surfaces! It’s especially great for helping to break up dirt, oils, and other residues left by previous carpet cleaners.

Chem-Free® is great for emulsifying soils, all while keeping them in suspension so our alkaline water rinse can quickly and easily remove soils without the risk of soaking the carpet through.

Not to mention, this product is also absolutely safe and soap-free and is rinsed away during the cleaning and rinsing process. If there are areas of your carpet or upholstery that need special treatment such as pet stains, wine stains, etc, for example, we will use products specially designed for those problems.

Of course, they will only be used in the specific areas that require treatment, not throughout the entire house, and will also be rinsed away during the cleaning process with our alkaline water solution.

Q. Do you use a protectant product after cleaning?

A: Yes! We have a few different options, differing of course, on the type of flooring we are cleaning that day.

For example, if we are doing a carpet cleaning for your beautiful Tucson home, we can apply either our Premium Fiber Protectant (exactly like the factory-applied when your carpet was made) or MicroSeal (a life-time protectant that does not wear off over time).

We recommend reapplying carpet protectant after your cleaning. Protectant helps protect against wear and provides more time to clean up spills.

Microseal is the ultimate in fiber protection! It is a permanent penetrating protector that never needs to be reapplied. Learn more here.

For tile and grout cleaning, and recommend sealing the grout after cleaning. We also recommend sealing stone after cleaning! And of course, we offer both, that you can learn about here!

Q. Does Zerorez® really work? Is this just a marketing ploy or the real deal?

A. Ah, the most commonly asked of the Zerorez® FAQs! And oh my friend, this is the real deal!

This, of course, is the most important question. When discussing the efficiency of a Zerorez® Tucson cleaning, we prefer to let our clients speak for us rather than try to convince you with our own opinions!

Like these customers for example:

More Than 160,000+ 5-Star Reviews

4.9 - Local Ratings

  • Zerorez - 5 Star Review By Lisa Washburn

    Lisa Washburn


    The technician, Alex, was great. My mattress cleaning was easy and thorough. I'm extremely pleased with the service and the price was reasonable.

  • Zerorez - 5 Star Review By Lacie Nichols

    Lacie Nichols


    Zerorez always does an excellent job!

  • Zerorez - 5 Star Review By Paul & Sandi Joubert

    Paul & Sandi Joubert


    They had a difficult job and consulted with me on each part.

  • Zerorez - 5 Star Review By Carleton Marsh Associates, LLC

    Carleton Marsh Associates, LLC


    This was a great experience. The team was needed for a move in cleaning of a large home. I called and was able to get both an appointment for carpet cleaning and bathrooms kitchen cupboards and closets in two days!! The women that came first to clean were so pleasant competent and professional. The carpet team is yet to arrive. Additionally the cleaning crew was EARLY. Wow. I will be setting up an every 3 month deep clean with this crew. You won’t be disappointed! Thanks so much.

  • Zerorez - 5 Star Review By Shannon Morelos

    Shannon Morelos


    What a wonderful experience with ZeroRez. On time, and my awesome technician, Owen, was thorough and friendly. It was great work overall!!! My couches look brand new. I definitely recommend ZeroRez

  • Zerorez - 5 Star Review By ROXANNE OLIVAS



    The process was quick and easy. Able did a great job and was very friendly.

  • Zerorez - 5 Star Review By Jeff Hamel

    Jeff Hamel


    This company has been cleaning our carpets for years and every time it’s been a five star experience. George was here today and did an outstanding job. Best carpet cleaning business in town.

  • Zerorez - 5 Star Review By Rick Hoover

    Rick Hoover


    They cleaned our tile floors and 3 area rugs. They did an excellent job. They were timely, explained the bill, explained why they do what they do, and cleaned up after themselves. Excellent experience. We’ll use them again.

  • Zerorez - 5 Star Review By Janay Arenas

    Janay Arenas


    Elijah did an outstanding job today!!! He worked so hard and payed attention to detail; I’m picky and he didn’t know it. I couldn’t be happier! Well done!

  • Zerorez - 5 Star Review By Kristina Vevia

    Kristina Vevia


    Really like the tech who came to do the work, he was professional, courteous, knowledgeable, and efficient. Will definitely be looking to Zerorez for future cleaning needs.

  • Zerorez - 5 Star Review By Julie Clark

    Julie Clark


    Alex did a thorough job. He bought protection for the corners so he wouldn't damage them. Overall a good experience. The negative is that he was 2 hours late.

  • Zerorez - 5 Star Review By Helene Bouchard

    Helene Bouchard


    Zerorez was easy to get a hold of and very accommodating with scheduling. They did an excellent job with our old carpets. Would highly recommend them. No strong smell and very quick drying time.

  • Zerorez - 5 Star Review By Mary Orlando

    Mary Orlando


    Heavy pet stains. Wasn't aware of how much until Abel pulled out the urine detector light. This job turned out to be about 6 hours of work. Two living rooms, stairs and hallway. Abel got to work and did a fabulous job.

  • Zerorez - 5 Star Review By caroline zieba

    caroline zieba


    Exactly what I was needing!

  • Zerorez - 5 Star Review By Robert Cates

    Robert Cates


    Great service, carpet clean and smells great!

  • Zerorez - 5 Star Review By Eric Stern

    Eric Stern


    Very positive experience. The service rep was professional and efficient.

  • Zerorez - 5 Star Review By Jennifer Pirro

    Jennifer Pirro


    If you have ever thought about setting up house cleaning you won't be disappointed using Zerorez!! I should have looked into this service years ago.

  • Zerorez - 5 Star Review By Michelle shenk

    Michelle shenk


    Mike was very nice. He explained to me what he could do and when he was going to do and future treatments if needed

  • Zerorez - 5 Star Review By Lynda Scrapbook

    Lynda Scrapbook


    Owen, our technician, was very courteous and professional. He did an amazing job in a timely manner. We appreciate the communication we received from confirming our appointment, to the technician's arrival time, to the communication to ask how our service was. I am very pleased.

  • Zerorez - 5 Star Review By Michael Brett

    Michael Brett


    Easy to schedule. Friendly service. Arrived when they said and did a good job.

If that wasn’t enough, Zerorez® has been lab-tested by PTL Labs out of Dalton Georgia. They are THE premier testing facility for all things carpet related. During testing for the Carpet and Rug Institute’s Seal of Approval program, Zerorez rated Platinum Space Certified!

That is the highest score possible and currently, no other carpet cleaners have ranked that high!

But wait… do you hear that sound?

It seems to be our customers… saying loud and proud that Zerorez® Tucson truly is the “right way to clean!”

Our clients choose Zerorez® again and again, which is an honorable endorsement of this unique process!

And finally, one last thing for you to consider:

Q. Can anyone else use the same process for cleaning that Zerorez® does?

A. No, the process of cleaning carpet and upholstery using a high pH alkaline water solution is 100% patented technology! This beautiful cleaning agent my sweet friend can only be used with the Zerorez® process!

No one else can make that claim or clean the way Zerorez® Tucson does!

Remember, our cleaning process is patented- no other cleaner around can do quite what we can do! So if another carpet cleaning company tells you they use the same process or cleans the same way, just remember that is simply impossible.

Hang up immediately and give Zerorez® Tucson a call!