Harsh Chemical-Free Carpet Cleaning: Zerorez® FAQs

Posted on Feb 25th 2020


Harsh Chemical-Free Carpet Cleaning: Zerorez® FAQs

Curious about how the Zerorez® process really differs from other traditional cleaning companies?

We get asked this question often. So here we are, ready to answer them the best we can, my friends!

Do we really offer chemical-free carpet cleaning? Is our cleaning safe? What products do we use to even make that possible? Does Zerorez®’s Water actually work?

It seems almost too good to be true that we can clean with water (even with our electrolyzed alkaline water) and still be effective, am I right?!

No wonder you have questions! Who knew this beautiful technology existed?

So here are some Tucson Zerorez® FAQs and cleaning facts, so that you can make the best choice for your floors:

Q. Is Zerorez® Tucson safe?

A. Yes! Rather than loading carpets, upholstery, and other surfaces with detergents or other harsh chemicals; we, instead, use an electrolyzed alkaline water to clean with.

We say “we are the guys that drink the water®”, and by that, we mean that the solution we clean with is so safe and pure, you could actually drink it!

It doesn’t get any safer than that!

Q. How do you make your cleaning solution?

A. Cool fact: The medical industry and certain food industries have been using this technology to clean with for decades. It’s proven science! But Zerorez is the first carpet cleaner to bring it into your home!

We don’t need to keep it a secret - Powered Water® is patented just for Zerorez®. Our enhanced water is electrolyzed and oxidized to create a powerful cleaning solution without chemicals!

First, we soften regular tap water to filter out all the hard water, minerals and impurities in our Arizona water. And this is where our water differs from any competitors… Next, we add sodium(salt) to the softened water and run it through a special generator.

This generator uses a low voltage current and platinum plates to “split” the water molecule into both acid and alkaline solutions.

Zerorez® uses the alkaline side to clean with because it breaks down dirt and oils (just like a soap would) without leaving a chemical residue… because we didn’t have to use chemicals to make it!

Q: What can you do about residue left behind from other cleaning companies?

A: Soap left behind by other cleaners, or from over the counter spot cleaners pose a different problem than normal soiling. Zerorez® never introduces new soaps or detergents when we clean so over time (as long as no more soap is added by someone else) Zerorez® will remove the soap left behind by others.

In minor cases, we are able to remove chemical residue in one cleaning.

Can someone give me a “woot woot” ?!

In more severe cases it could take two or three cleanings to remove it all. You can help by avoiding chemical spotters and home or rental shampooers.

Together we can change the world!!

Q. Do you use pretreatment products in your cleaning process?

A. Yes, we often use a soap-free product called Chem-Free® that is heavily diluted with our alkaline water to pre-treat those particular, stubborn dirty surfaces! It’s especially great for helping to break up dirt, oils, and other residues left by previous carpet cleaners.

Chem-Free® is great for emulsifying soils, all while keeping them in suspension so our alkaline water rinse can quickly and easily remove soils without the risk of soaking the carpet through.

Not to mention, this product is also absolutely safe and soap-free and is rinsed away during the cleaning and rinsing process. If there are areas of your carpet or upholstery that need special treatment such as pet stains, wine stains, etc, for example, we will use products specially designed for those problems.

Of course, they will only be used in the specific areas that require treatment, not throughout the entire house, and will also be rinsed away during the cleaning process with our alkaline water solution.

Q. Do you use a protectant product after cleaning?

A: Yes! We have a few different options, differing of course, on the type of flooring we are cleaning that day.

For example, if we are doing a carpet cleaning for your beautiful Tucson home, we can apply either our Premium Fiber Protectant (exactly like the factory-applied when your carpet was made) or MicroSeal (a life-time protectant that does not wear off over time).

We recommend reapplying carpet protectant after your cleaning. Protectant helps protect against wear and provides more time to clean up spills.

Microseal is the ultimate in fiber protection! It is a permanent penetrating protector that never needs to be reapplied. Learn more here.

For tile and grout cleaning, and recommend sealing the grout after cleaning. We also recommend sealing stone after cleaning! And of course, we offer both, that you can learn about here!

Q. Does Zerorez® really work? Is this just a marketing ploy or the real deal?

A. Ah, the most commonly asked of the Zerorez® FAQs! And oh my friend, this is the real deal!

This, of course, is the most important question. When discussing the efficiency of a Zerorez® Tucson cleaning, we prefer to let our clients speak for us rather than try to convince you with our own opinions!

Like these customers for example:

More Than 160,000+ 5-Star Reviews

4.9 - Local Ratings

  • Zerorez - 5 Star Review By Patty Feld

    Patty Feld


    Art was great from beginning to end. And he did a great job!!!

  • Zerorez - 5 Star Review By Angelica Kibler

    Angelica Kibler


    We have used Zerorez several times in the past and have always been satisfied, but this time our techs (John F and Samuel S) went above and beyond. They discovered issues with our carpets I was unaware of, and worked with me to find the best solution while still staying within my budget. My floors are much cleaner now, and I’ll be continuing to use Zerorez in the future!

  • Zerorez - 5 Star Review By Martina Plaster

    Martina Plaster


    Tony called ahead of time to inform me he was on his way. He was courteous and professional. The carpets hadn’t been cleaned in a while. They were very dirty in the high-traffic areas. After he was finished, the carpets looked very good. I definitely would recommend Zerorez for carpet cleaning. Scheduling the appointment online was very easy and it was followed up with a phone call the next day confirming the appointment. Pricing was listed on the website and there were no surprises when it came time to pay.

  • Zerorez - 5 Star Review By John Fiore

    John Fiore


    Brandon was our service tech. Very Professional. My wife and I are 100% satisfied customers. Had an 8 year old stain( spilled cosmetics) that no one could remove. This is where Brandon started. 20 minutes later, gone! Unbelievable!! He did the whole house with excellent results. Thank you ZEROREZ! Thank you Brandon.

  • Zerorez - 5 Star Review By Katie Reeves

    Katie Reeves


    We use their housecleaning service, the crew it great, friendly, professional and reliable…always do a great job!

  • Zerorez - 5 Star Review By mrnickscala



    Great service start to finish! Jessica from the office was very responsive and communicated well throughout the whole process. Manny did a great job cleaning the shower and bathroom tile. He was upfront and honest from the start. Very friendly as well. I would definitely use zerorez again.

  • Zerorez - 5 Star Review By Matthew Maley

    Matthew Maley


    Great fast service for a great price

  • Zerorez - 5 Star Review By Angela Santa Cruz

    Angela Santa Cruz


    This is probably the first time that I have experienced model customer service from a carpet cleaning business. In the past, other companies have been rushed, unfriendly and I never quite felt happy with the way the carpet looked. The technician was knowledgeable and took the time to answer questions and explain my concerns. He started off doing a section (high traffic area) and before he proceeded asked what I thought about the results, which made me feel as if they cared about the outcome. This company by far exceeded my expectations!

  • Zerorez - 5 Star Review By Jack Manning

    Jack Manning


    Elijah was professional can in let me know what needed to be done,and got the the job done will recommend to friends and family

  • Zerorez - 5 Star Review By Beverly Nixon

    Beverly Nixon


    The service was amazing. The technician stayed until I was completely satisfied with the results. I love that my carpet was damp but walkable before he left. I have dogs and he worked very hard to ensure my floors were pet hair and stain free. WONDERFUL SERVICE, GREAT PRODUCTS AND A FANTASTIC COMPANY!

  • Zerorez - 5 Star Review By Lynda Martone

    Lynda Martone


    Elias did a great job cleaning our tile and grout. Very satisfied

  • Zerorez - 5 Star Review By barb ara

    barb ara


    Excellent service!

  • Zerorez - 5 Star Review By Marina Marra

    Marina Marra


    Quick and efficient.

  • Zerorez - 5 Star Review By Scott Cramer

    Scott Cramer


    Manny was professional and the carpet is clean.

  • Zerorez - 5 Star Review By Laurie Taetle

    Laurie Taetle


    I am amazed at all the positive reviews this company has gotten. And now I understand why. I haven't gone with a cleaning service in years but after our first day I am sold.

  • Zerorez - 5 Star Review By Sandy Mehl

    Sandy Mehl


    Noah did a great job on my carpets. He explained everything about the process and how it was different from other types of cleaning. I will be using them again.

  • Zerorez - 5 Star Review By Rick Hoover

    Rick Hoover


    They cleaned our tile floors and 3 area rugs. They did an excellent job. They were timely, explained the bill, explained why they do what they do, and cleaned up after themselves. Excellent experience. We’ll use them again.

  • Zerorez - 5 Star Review By Harold Bertschinger Jr

    Harold Bertschinger Jr


    Car upholstery

  • Zerorez - 5 Star Review By Nicole Day

    Nicole Day


    "Jay-Z" was extremely polite and friendly and got the job done quickly. He even went the extra mile to teach my kids what all of his carpet cleaning tools were for. Wonderful job cleaning our living room carpets, they look fantastic!

  • Zerorez - 5 Star Review By Scott Miller

    Scott Miller


    David was very courteous and very thorough. He text me about a half hour before he got here so I didn’t have to sit at home for the two hour window, much appreciated. Carpets look new!

If that wasn’t enough, Zerorez® has been lab-tested by PTL Labs out of Dalton Georgia. They are THE premier testing facility for all things carpet related. During testing for the Carpet and Rug Institute’s Seal of Approval program, Zerorez rated Platinum Space Certified!

That is the highest score possible and currently, no other carpet cleaners have ranked that high!

But wait… do you hear that sound?

It seems to be our customers… saying loud and proud that Zerorez® Tucson truly is the “right way to clean!”

Our clients choose Zerorez® again and again, which is an honorable endorsement of this unique process!

And finally, one last thing for you to consider:

Q. Can anyone else use the same process for cleaning that Zerorez® does?

A. No, the process of cleaning carpet and upholstery using a high pH alkaline water solution is 100% patented technology! This beautiful cleaning agent my sweet friend can only be used with the Zerorez® process!

No one else can make that claim or clean the way Zerorez® Tucson does!

Remember, our cleaning process is patented- no other cleaner around can do quite what we can do! So if another carpet cleaning company tells you they use the same process or cleans the same way, just remember that is simply impossible.

Hang up immediately and give Zerorez® Tucson a call!