What Our Customers Say
4.9 - Local Ratings
Tiffanie Fischer
Very friendly. Explained the work while doing it, explained what happened the first time as well. Very happy customer.
Carol Buuck
My sofa and one area rug were heavily soiled from my dog. Now they look like new
Monna Sebring
Tony was professional, informative and is a very hard worker. He is also a delightful personality! I enjoyed spending a little time with him.
Cipriano De Luna
Worker was able to come in earlier than scheduled. He was polite and professional walking me through the process and showing me the most damage areas. He recommended the service needed to properly treat it while explaining pros and cons. Work was done fast and properly.
mary springer
Great service. Let me know every step of the way what they were doing
Nick Iosue
Very courteous, knowledgeable and thorough. I highly recommend Zerorez!
Inge Detweiler
Efficient, nice employees, did a great job.
James Chrisman Jr
Technicians where on time , professional, knowledgeable, and informative. The price was reasonable. The technicians performed their job quickly. I was exceptionally pleased. Thank you
Tom Cassell
Abraham was awesome. Called me told me he could go early. Was kind, professional, did a great job! Will ask for him in future.
Kathleen Trgovich
They are pretty expensive tho.
Jae Breanna
Jorge was awesome on time extremely knowledgeable and went above and beyond to get me the best possible results. Super friendly and I would recommend zerores to anyone.
Susie Baker
Terry was a great carpet tech! Terry did his job efficiently and expertly with attention to detail. He was knowledgeable, professional, and friendly! He answered all of our questions and provided us helpful insights about carpet care. We will definitely use Zerorez for any carpet cleaning, and will ask for Terry if he is available. I understand they offer house cleaning and I'd like to try them for a deep clean.
Dwight Wagner
100% amazing
Holly Tatro
Was good just took extra time because a person was training another guy. They accept cash but has to be exact amount. Did not know that! Glad I had extra cash on hand.
Michael Blue
Great work. Efficient. Friendly and most important on time and communicative. Thank you
Michelle Roosma
Our carpets look great, they don't feel crunchy, and no harsh chemicals were used. The pet stain and odor service is a game changer. No more pet "accidents" because the odor is gone. My daughter just moved into a house in SC, and I booked the carpet cleaning and HVAC cleaning at her house. She is breathing SO much better. If you have allergy issues, or asthma, this is the right company to use.
Paul Whittenburg
The technician was very punctual. Did amazing work with my 50 year old carpet and never stopped working. My technician was great!
Murlyn Clore
Friendly technician and very helpful! Did a great job!
Deborah Calvert
Elijah was fantastic. He is a very hard worker and did a phenomenal job. I will request him again. Everything looks brand new! Thank you!
Heidi Hursh
I’ve been using Zerorez for over 5 years. I am impressed by their use of more natural cleaning agents and the care that their techs take to solve particular issues like pets, heavy traffic areas, etc. this last cleaning was outstanding. Abraham took the time to do the job so completely that my pet-stained carpet looks brand new. I would strongly recommend this company as an ethical, highly effective organization. The carpets dry quickly and look great!
David Hatch
Sean was amazing, deserves a raise!
Kathleen Pressley
Also cleaned the tile. George was great. Very friendly and a hard worker. Not 100% satisfied with the way the grout looks. The carpets look good. It was not explained to me, over the phone, that there are different levels of tile cleaning. To pretreat the grout would have cost $200+ more. Didn't find that out until the job was done and explained to me by George. There are still stains throughout the grout.
Charles Flannery
Hector was excellent, great customer service my carpet is nice and clean again will recommend your company to other people .. Thanks again for your wonderful service..
Cheron Taylor
Sean was great. Loved the results!
Jacqueline Patai
The carpet in my residence is needed a deep clean that I was not able to do. I received a call from Hector letting me know that their first appointment canceled so my appointment was bumped up. Hector arrived with Marco and they both were very conscious of not bringing in extra dirt so they wore shoe boots. I qS explained the progress and a demonstration was given. These gentlemen worked as a team to ensure my carpet was throughly cleaned. They both desire a raise!
Doreen Dorame
Grateful done so well and so quickly!
Eddy Stewart
Daniel did a great job, that's my guy
Lety Yzabal
Great service, friendly, professional and my carpets look amazing!!
Maricarol Buzas
I was very impressed with the service. Friendly staff and extremely communicative. Will be using again!
Lucy Newell
Daniel does an excellent job, very thorough and made our 10+ year carpet look new! He and Marcos his trainee did the best job for us by far and we have had other Zerorez techs out to the house as well.
Kathy Flynn
Great job! I had just got a new dog that had peed on my carpet. My technician did a great job getting that taken care of. He took his time and explained everything well. Thank you!
Honey Bunny
This company achieves their motto of “insanely” clean. This is the best carpet/tile cleaning I’ve used, since I bought my house in 2008. I will definitely use their services again.
Reina Fregoso
The gentleman was very professional and courteous. He made sure I was satisfied with the results. They were timely (they even arrived early) and were very efficient. Will definitely use their services again.
John Teale
I like the people and the work. My only beef is that i am charged for two people two hours. Today they arrived at 110 and left at 250 - one hour and forty minutes. They consistently leave 20 minutes early I leave my home to let them work but I have camera so I know when they come and go. Can't they find something to do fo r twenty minutes and give me my money's worth? I even tip I don't know ow why I should. How come they don't treat me as well as I treat them?
Melissa Adamo
I scheduled Zerorez for the first time the day before I needed them to come out. They were very prompt with a follow up call to give me more information about wha to expect. I was given a time frame of 2 hours for when to expect them to arrive, and they arrived promptly at the top of the first hour. I love not having to wait around! The guys explained the process of how they would be cleaning and how the water works. They were very friendly and knowledgeable, and they were very tidy the entire time they were here. They cleaned our absolutely heinous carpets to looking like almost new. I’m so impressed! The overall experience was amazing, and we will definitely is them again.
Honor Christensen
Communication was great, the job was done well, very friendly and professional cleaner
John Kent
I’ve used their services a couple of times now. They are quick but thorough, efficient, friendly, and do a great job.
Nicole Wahl
Very informative and thorough. New puppy still learning to potty train, provided pet treatment and future spot cleaner. Carpets look great!
kainat shafi
Good cleaning at the prices they offer. I expected the disinfectant at the end but they don't give that
Darlene Duke
George and Hector were amazing...very professional in all aspects. Hector is so knowledgeable about floor and furniture care plus these two are so personable and just plain nice!! We appreciated them calling ahead as well. Thank you!
Donna Jones
It was such a nice experience. The two gentlemen that came out were just wonderful explained everything to me. I would highly recommend this company. I have been having my carpets clean for the last 40 years, and finally a company that I just love!
David Reese
Terry and Abraham are excellent!!!
Cynthia Valencia
Great service, quick, and professional
Elizabeth Finn
They called and arrived within the two hour window as promised. Our tile floors were cleaned to perfection. The serviceman was personable and made sure we were happy with the service. This is the second time we have used Zerorez and will use again.
George n' Lex Ga
10 out of 10 Would use again. I scheduled online for the first morning appointment that was available. I received a call fro Zerorez confirming my appointment the day before. The day of I received a call confirming their 20 min ETA. The two Zerorez gentlemen (Terry & Abraham) were awesome. They did a walk through, they spoke to the process and asked if if I had any questions or areas of concern then went to work. As soon as they finished one room they showed me the finished product and asked if they can continue to work the rest of the areas. They finished in good time we did a final walkthrough settled the check. The professionalism and personalism was top par. Carpets look great!
Sherry Francis
Definitely was helpful and thorough.
Bill Coatsworth
I was about to rent a do-it-yourself machine as I have done in the past. It was going to cost me $50, and I saw your rate and realize for another fifty I could have it done professionally and would not have to do it myself. Your technician, Terry, did a wonderful job, and on top of that, is a beautiful person, very friendly and congenial. I am quite satisfied with my decision and the results in all regards
Tom Mourreale
Daniel did a great job,,!
Jon Davison
Tony from Zerorez, met me on a Saturday morning to get my office carpet cleaned. He was fast, courteous, and worked with me to get the carpet around and under our larger equipment cleaned.
Fonda Hibbard
Two guys came. They were very curious friendly and professional. They helped me move a bed mattress. They vacuumed and cleaned a very dirty carpet. The house smelled GREAT and looked soooo much better. They did leave a few spots that I was able to get up with a brush after they left. All in all I really like zerorez and will use them again. Fonda
Ron Harman
Two thumbs up great people good service
Cindy Miles
My tile and grout look new again! I have a lot of square footage that needed a ton of cleaning and Hector did an amazing job. He was professional, friendly, and very educational. It was actually fun watching the equipment remove all the dirt. I had a level 2 cleaning done in most of the house and had my grout sealed. I also bought the awesome Zero Rez water and was educated on the right way to take care of my tile. It's also awesome that I get free water refills from here on out for my cleaning! I'm so happy I called Zero Rez... they have a new customer from here on out!
Chris Arpad
I called around 11:30 am and spoke with a great phone operator named Alexandria. She was very pleasant and courteous. She was direct and to the point, asked specific questions about my needs and was able to quote me a rate immediately. I had contacted Angie's list and received three quotes, all of which were $50 - $75 higher and was subject to rude, pushy car sales man type tactics including many follow up texts and emails and further probes by A List to pay for more such abuse in the future for other service needs. I cancelled them all. My landlord referred me to Zerorez and he ultimately paid for the service. The technician was able to come out the same day between 4-6 pm. He arrived on time, calling me 15 min before arrival. He was clean, professional in demeay and smiling! After securing payment for exactly what was quoted he went to work and cleaned 2 bedrooms, living room, and a walk-in closet, with extra attention paid to some animal stains and others. He was in and out in total of 45 minutes. I waited to post a review until after all had dried expecting to possibly see some stains reappear as I have experienced in the past. It's been three days and no stains. This is the Best carpet cleaner Ever! Once and Done! Price was fair and less than all others quoting to me. Zerorez Really Is Best!
Roxane Nissell
Jorge and Sean were great! Very professional! Showed up on time and explained everything they were doing! My carpets look amazing! Will definitely be using them again!
Cherylee Liles
Great service.
Mary Vaughan
Danny and Sam were very professional. They worked hard, and got the job done. Very friendly and kind as well.
Tobie Russ`
Hall walk-in shower desperately needed intense cleaning to bring back White walls and floors
Dan Detloff
Excellent technician, Tony. He gave us extensive information on carpet care. Very knowledgeable. It’s obvious that he enjoys what he does. Very pleasant with his customers. You can count on us to recommend Zerorez to those that are considering services like your company provides. On scale of 1 to 10 being the best…………..15 from us. 👍🏻👏🏻😊
Melissa Low
Fast, friendly and professional. Always makes my carpet look new again.
Obdulia Salcido
Technician Sean B was very polite and friendly he did a good job.
Bella Dawn
I just bought my house and didn’t feel comfortable walking around without the floors being professionally cleaned. 100% so glad I did. Tony was very skilled and passionate about the company and the job he does. My floors look and feel so much better!! Thanks
Richard S
Great service, prompt, courteous technicians, very Thorough.
Bridget Allen
Terry was absolutely incredible and helpful, highly recommended!!!
Cristena Geddes
Won’t hesitate to use zerorez again!
Jeanne Goss
Cameron did a great job! Prompt and professional. I have used this company for several years and have never been disappointed !
Rachael Love
Tile cleaning turned out great!
Joseph Evans
Tony did a great job on my dining room chairs! I totally would recommend him!
Caron Browder
I can’t believe the difference in the carpet! It was in really bad shape after having a puppy and stains. Looks really good now! Our carpet in our bedroom looks brand new.
Jeremy Peters
Tony was early, very polite, and very pleasant. He did great work cleaning our carpets and explaining how to care for them. I'd be happy to have him come service our carpets again. (He also played our piano for us--that was fun!)
Patricia Beaty
Very efficient technician He worked hard to clean our carpet I am pleased with results
George Dunscomb
Nice man. Helpful, efficient.
larry smith
Good work. Good value.
Freddie Singletary
My carpet looks absolutely great. Robert did an excellent job of cleaning it.
Susan Kuehlthau
Brandon Graham did an excellent job cleaning two large wall to wall carpets in two bedrooms plus cleaning an area rug. All the carpets looked much cleaner and brighter than before he arrived. Brandon was on time and efficient. We will use Zero Rez again in the future.
Terry W Ford
Arrived early in the time window. Friendly and professional. Best carpet cleaning system we've ever seen and fastest drying.
Angie Dix
Very professional and great service!
Jim Porter
My floors are spotless!
Christie Larsen
Absolutely loved Brandon and Robert. They had a great attitude worked SO hard to get pet stains out of my carpet. Looks great!
Jim Tatman
Sean showed up on time, was courteous, friendly, and professional and did an excellent job.
Sarah Robinson
Easy and effective experience