Art was great from beginning to end. And he did a great job!!!
We have used Zerorez several times in the past and have always been satisfied, but this time our techs (John F and Samuel S) went above and beyond. They discovered issues with our carpets I was unaware of, and worked with me to find the best solution while still staying within my budget. My floors are much cleaner now, and I’ll be continuing to use Zerorez in the future!
Tony called ahead of time to inform me he was on his way. He was courteous and professional. The carpets hadn’t been cleaned in a while. They were very dirty in the high-traffic areas. After he was finished, the carpets looked very good. I definitely would recommend Zerorez for carpet cleaning. Scheduling the appointment online was very easy and it was followed up with a phone call the next day confirming the appointment. Pricing was listed on the website and there were no surprises when it came time to pay.
Brandon was our service tech. Very Professional. My wife and I are 100% satisfied customers. Had an 8 year old stain( spilled cosmetics) that no one could remove. This is where Brandon started. 20 minutes later, gone! Unbelievable!! He did the whole house with excellent results. Thank you ZEROREZ! Thank you Brandon.
We use their housecleaning service, the crew it great, friendly, professional and reliable…always do a great job!
Great service start to finish! Jessica from the office was very responsive and communicated well throughout the whole process. Manny did a great job cleaning the shower and bathroom tile. He was upfront and honest from the start. Very friendly as well. I would definitely use zerorez again.
Great fast service for a great price
Angela Santa Cruz
This is probably the first time that I have experienced model customer service from a carpet cleaning business. In the past, other companies have been rushed, unfriendly and I never quite felt happy with the way the carpet looked. The technician was knowledgeable and took the time to answer questions and explain my concerns. He started off doing a section (high traffic area) and before he proceeded asked what I thought about the results, which made me feel as if they cared about the outcome. This company by far exceeded my expectations!
Elijah was professional can in let me know what needed to be done,and got the the job done will recommend to friends and family
The service was amazing. The technician stayed until I was completely satisfied with the results. I love that my carpet was damp but walkable before he left. I have dogs and he worked very hard to ensure my floors were pet hair and stain free. WONDERFUL SERVICE, GREAT PRODUCTS AND A FANTASTIC COMPANY!
Elias did a great job cleaning our tile and grout. Very satisfied
Quick and efficient.
Manny was professional and the carpet is clean.
I am amazed at all the positive reviews this company has gotten. And now I understand why. I haven't gone with a cleaning service in years but after our first day I am sold.
Noah did a great job on my carpets. He explained everything about the process and how it was different from other types of cleaning. I will be using them again.
They cleaned our tile floors and 3 area rugs. They did an excellent job. They were timely, explained the bill, explained why they do what they do, and cleaned up after themselves. Excellent experience. We’ll use them again.
Harold Bertschinger Jr
"Jay-Z" was extremely polite and friendly and got the job done quickly. He even went the extra mile to teach my kids what all of his carpet cleaning tools were for. Wonderful job cleaning our living room carpets, they look fantastic!
David was very courteous and very thorough. He text me about a half hour before he got here so I didn’t have to sit at home for the two hour window, much appreciated. Carpets look new!
Very professional! Jazeric was wonderful. He did a great job, on time, had me check the work to make sure I was happy and a pure joy to talk to! I will continue to use them every time!
Laffs Comedy Caffe
These guys are the best and they always do a great job
I had all of my carpet cleaned and then I decided to do all of the tile floors stripping cleaning and cleaning the grout and sealing it. Yes it was a good deal of money but well worth it. I don't remember my technician's name but he was very nice courteous and helpful.
Very polite and energetic service, my sofa feels great
What a great company! I was hesitant to have my wool rugs cleaned in general due to risking the coloring fading - but Manuel came out and spent so much time testing the fabric and ensuring the product would work great to clean the rugs and leave the color richer than before. He was absolutely right. The rugs I had cleaned look better than when I bought them in the store. Highly knowledgeable, very professional and incredibly great to work, Manuel was able to get the rugs looking better than ever. Highly recommend this company, best in Tucson.
Very detailed and knowledgeable - straightforward and no hidden fees- great service!
Very professional, called ahead of arrival, did a thorough job and the result is great. I highly recommend Zerorez.
Excellent customer service, Brandon my tech was very professional, knowledgeable, courteous and friendly. This was my first time using Zerorez and intend to use again in the future for not only for my carpets as their menu of services is extensive. Carpets came out beautiful.
Courtney and Dora did a great job! They were thorough and professional and they made my in-laws home look and smell like new! Thank you!
Very pleased that technician is explained everything to us before starting. He did an excellent job and the stains in our carpet appear to be gone. We would request him again
Fantastic service, explained cleaning operations thoroughly, carpets are VERY clean!! Will use ZeroRez again!!!
A great job. Really explained everything and made sure it was completely clean. Thanks zerorez
Brandon and Sam Manuel were so friendly and did an awesome job! Carpet looks great!
They did an excellent job of cleaning our old tile floors. Brought the grout back to original color.
Very professional, did an excellent job, I would highly recommend Elijah on another job.
David did a phenomenal job on my tile/grout cleaning... very professional and attentive
My ceramic tile floors and carpets were cleaned. They did an excellent job and I’m very pleased with the service and results!
Great job on the carpets. Much better than the cleaners that we had used previously.
Excellent service on time and excellent job done!
Tech was very considerate as carpet had some pet stains from a sick pet. I just spent 3 mo in hospital and needed my home cleaned up. He even took some bird dropping off my front window for me as I can’t go outside. Good product, good service.
We are repeat customers. They are very easy to do business with and they are highly professional.
We had our tile and grout cleaned today by Brandon. He provided the very best customer service. He was very professional and knowledgeable and did a great job overall. Our floors look fantastic! Would highly recommend this business.
You always do a phenomenal job! Brandon was very professional!
The technicians were very knowledgeable and professional. We had a lot of pet stains from a previous owner and have had the carpets cleaned several times before but they have never been able to get the stains out like Zerorez did.
I'll admit - I was a TOTAL skeptic. "Powered Water"? Yeah, right. Well, they came to my house, cleaned the tile and carpet for a pretty fair price, and....it worked! I have no idea how or why - and I really don't care. Wife's happy, and so am I. Will definitely use before the in-laws come for Christmas...
I was very pleased with Brandon and Manuel the techs. They explained the cleaning very detailed. Both techs were very friendly and respectful and did an amazing job cleaning our carpet.
We had a large sectional cleaned and scotch guarded. It took quite some time because the work was so thorough. We are pleased.
Anthony was who came to clean my carpets he was super quick explained everything and was in and out...he did a great job and was very friendly!
Joshua and David did a good job cleaning the carpet in our vacation rental. They informed us when they were enroute and arrived on time. They explained their process and the charges before starting work. They took care to protect our door jambs from their equipment. I’m happy with the results and will use Zerorez again.
Carpets looks great!
The technicians who cleaned our carpets were so great, kind and respectful! They checked in with me throughout the house to make sure I was happy with the way things were looking. They were even happy to go back over a spot that I knew had a really old stain. It was a pleasure to have them in my house. Great experience.
I like that chemicals aren't used to clean the surfaces, and so you don't smell anything after the cleaning! Easy to schedule....technician was nice and helpful, and the floors are a big improvement.
Agent was on time, friendly and answered any questions that we had.
ZeroRez called to let me know when they were on there way and showed up promptly for the appointment. They were very professional and courteous. I had quite a few pet stains and they weee able to take care of them. They made sure that the carpets were done to my satisfaction. I would highly recommend this company.
Wonderful job. Very courteous and professional
Great job Carpet looks like new
Aiden was on time/early.. Did a great job and let me know when he was finished.
They did a GREAT job! The carpets look wonderful. They were on time, friendly, polite & quick. Perfect!
Amazing work. Fresh, clean, I love the smell of the after work- clean scent. Nothing harsh!
Timely and very friendly experience! My technician was helpful in offering best options and did an amazing job! I highly recommend Zerorez!
They were on time, and very thorough. I prefer the Zerorez process. No chemicals...no soap (which just attracts more dirt afterwards).
Tony was very informative, respectful, thorough and easy to talk to. I enjoyed him very much. He worked very hard, I will use this company again plus tell anyone who is looking for this service.
Was excellent service… showed up late however. They brought new life to my grout and I am super happy with the results they provided. Will definitely use again…
Brandon and David were great, got the awful Berber carpet looking and smelling fresh.
Art was fantastic! He was professional, friendly and personable! Zerorez did a great job on my carpets; I like that there was no stiffness or crunchy carpet after it dried. If you need your carpets cleaned, look no further than Zerorez, and ask for Art to clean your carpets!
This was our 3rd time having Zerorez come out to clean our carpets and they have always done an amazing job! The carpets look brand new. And the customer service is always top notch! I highly recommend them!!
John was my technician that came to my parents house to clean the carpets and a chair. He was amazing! Not only was he compassionate and kind in our situation, but he worked very hard to provide the best results possible. The results were better than I expected and because of my experience with John I would use Zerorez again as well as highly recommend them to friends and family! Thank you
Aidan did a great job!!! Very professional and a very thorough job. He was such a nice guy and very knowledgeable.
Awesome job. Thank you.
On time. Explained process. Educated me about stain temoval
The consistently do a fine job cleaning our carpets.
Technicians were thorough and Professional and did a great job on an older carpet in a rental home we own. We will certainly use them again.
ZeroRez Tucson does an exceptional job cleaning carpets. They color test area rugs before cleaning to make sure they are color fast. All the way around the experience was good, they cleaned everything carefully and I am a happy customer. I highly recommend them.
Gina Morrissey Wells
John was fantastic! He called ahead, arrived early and did a wonderful job assessing and cleaning. He taught us important things, He was professional and a kind and energetic person. Zero Rez was absolutely worth it and we’re happy to go into the new year clean and fresh.
John was amazing! He arrived on time and was purposeful with his time in our home. Not only was he kind and courteous but he worked hard and was very personable. We will use Zerorez again.
Good communication from service man. He was helpful and did a great job.
Excellent service. Beautiful job. Professional. I would highly recommend. Tony was exceptional.
The tech did an amazing job.
Good communication and arrived on time as scheduled. Professional and careful technicians completed the job quickly.